Easy Spy phone Spy (Eazy-Spy) - False Advertising for $72.00
Complaint 64965 Details

  • Date Occurred: 01/05/2014
  • Reported Damages: $97.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The ad advertised that the program worked on 1000's of phone, no hidden charges with a one time payment. It was stated to be a digital download. Customer service available 24/7 and the deal was a personal promise with a 365 day money back guarantee. Once I input my info into the system it went through Avangate secured source. I received a message to go to another email address with a passcode that was also furnished. I followed the instructions only to continually get the message email was not found. I never received a confirmation for the purchase only thing I receive was an order reference number. Upon trying to reach them through customer support, I reached Avangate and was told I needed to contact the company I made the purchase from. Avangate gave me 732-852-7212 which is a recording telling you to go to www.eazyspy.com/mobile. That ask for your name and email address, your problem or error in detail. Then you get a thank you someone will respond to your email. You never get a response from them nor do you get an email from Avangate. I felt that that the company did not back up their 24/7 customer support so I decided to ask for a refund the next day after my purchase only to keep getting an email stating that I will receive my money back within 3 to 4 days it has been almost a month and I still have not receive my money back. I think both are responsible to the customer, since one is scamming people and the other is taking payment for them.

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  • pinkfloyd2310
  • pinkfloyd2310 SBID #9e6b6adc8d
  • Posted 10/12/2014
  • The same thing happened to me, i paid through moneybookers of london and according to my account the amount (minus $10) for the initial cost was refunded..Weather i will get this money back or not i do not know..Have you tried moneybookers to see if your money is there?
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Business Profile Summary

  • EasySpy logo

Company Statistics

  • Complaint Against EasySpy
  • Complaints Filed: 24
  • Reported Damages: $1,878.81
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