Complaint 54453 Details

  • Date Occurred: 11/29/2013
  • Reported Damages: $40.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I came upon an offer from e-cigs that offered an introductory pack of electronic cigarettes for $9.99.I ordered this and called the 800 number saying that I did not want them to send me any more unless I ordered them myself.They assured me that they wouldn't.
While going through my activity on my Walmart prepaid debit card there was a charge for $40.00 deducted by this company.I contacted Walmart and they told me to cancel the order and get a number and they would credit the money to my card.I called the company and they said the order had already been sent and when I received it to send it back and they would refund the money,they also gave me a cancellation number.When I called Walmart they said that they had credited my account with the forty dollars.The e-cigs had reimbursed $20.00 with the other $20.00 to be credited upon their receiving from me the order.
Well,I never received the cigarettes or whatever they supposedly sent so I couldn't return what I never got in the first place.Walmart put a block on all of the prepaid cards I have from them.Now I keep getting the run around from both companies .Walmart says that until I pay the $18.95 owed on the card that I originally ordered from that there is a block on all of the cards I purchased at Walmart.I have about $11.00 left on one of them and cannot access it because of the block.I'm not about to pay $20.00 for a product that #1 I didn't order and #2 never received!I am so frustrated I could scream!
Does anyone have any information to offer that can help me out of this nightmare.As soon as I get my $11.00 I swear I am never going to order anything on line again nor step foot in a Walmart as long as I live.

Update: 01/28/2012

After writing scathing Emails to Walmart and Green Dot,stating that I would never patronize either again.Green Dot called and freed my debit cards.That does not exonerate them .

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Business Profile Summary

  • E-Cigs Brand logo

Company Statistics

  • Complaint Against E-Cigs Brand
  • Complaints Filed: 321
  • Reported Damages: $50,160.51
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