ESPChat/Golden Girl
Complaint 36387 Details

  • Date Occurred: 11/04/2013
  • Reported Damages: $24.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On October 26, I had found a "golden girl" site on Publisher's Clearing House. For fun, I chose some Tarot Cards and got a response wanting $24 for a year with a guarantee of double money back if not satisfied. I Resisted until November 4, when it appeared that I was going to get nothing unless I paid. I got a login to espchat which I did not want to participate in. A couple of days later, I logged in and requested cancellation and reimbursement. No response since then. I really should have looked it up to see if it was a scam, but didn't. This site should be banned from business. I also thibkj PCH should be told to stop promoting these sites.

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  • ESPChat
  • ESPChat SBID #0fc53d9564
  • Posted 11/18/2013
  • Dear Bonnie,

    If you are interested in cancelling your membership and receiving a double refund, all you have to do is contact the customer service office and we would be happy to assist you. Our phone number is: 1-877-668-0781. If you sent a message in to customer service, then your request will be processed shortly. We have more than one customer in our system with the name “Bonnie” so we cannot be sure who you are. You have to call or email customer service to request a refund. We hope you will contact us so that we can assist you.

    Sincerely, Customer Care
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Company Statistics

  • Complaint Against
  • Complaints Filed: 182
  • Reported Damages: $6,369.62
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.