HydroDerm PO Box 500, North York, ON M3J 0J8
Complaint 357714 Details

  • Date Occurred: 01/23/2017
  • Reported Damages: $375.00
  • Location: PO Box 500 North York ON M3J 0J8
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a sample of two beauty products for which I was supposed to be charged $4.95 for shipment only. After some 10 days, I received the two products via Canada Post Expedited Parcel, without any bill in the package. I had a surprise when I received my credit card monthly statement of December 2016 showing a charge of $89.95 for the first product and $84.95 for the second one. I paid the credit card company, since I had started using the products, but being sure there was something wrong with this order. However, on the 23rd of January 2017, I received another shipment of the same products. I immediately check my credit card statement and found that I was billed for $98.79 and $104,00 for the same products. I immediately phoned the number 800-759-8620 and spoke to someone who told me that this order was recurring monthly because I had to cancel whiten 14 days upon reception of the first parcel. I was not aware of that and the person I spoke to told me that this was written in the advertisement, in small characters of course,
and I had not taken time to read it. I ask them to cancel my account and they offered me a rebate of 25% on the second shipment, which I accepted to put an end to this racket. The rebate should appear on my statement in the next 3-4 days, and be sure I will watch seriously. To conclude, I assume that this a fraud and I want to report it.

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Business Profile Summary

  • HydroDerm PO Box 500, North York, ON M3J 0J8 logo

Company Statistics

  • Complaint Against HydroDerm PO Box 500, North York, ON M3J 0J8
  • Complaints Filed: 2
  • Reported Damages: $475.00
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