Complaint 354267 Details

  • Date Occurred: 05/09/2016
  • Reported Damages: $300.00
  • Location: US
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I finished an online survey of a bank in Australia, then a page popped up, saying I can choose some free products as an reward of the survey, I chose Luminique, then I found I have to pay the delivery fee from the States, I gave up. The next day, I received a call from the States, asking for my information of the credit card. I was too shy to reject, I told the caller, who had very strong accent and spoke very fast so that I couldn't totally understand what she said. About 10-12 days later, I received the products. However, I found I was charged for the product the next month. I tried to contact them, and I was told that it was not free products, but a free trial within 30 days, and I will be keep charging every month since then. Insisted to cancel the program and they agreed after charging me again one more time. As a result, I paid a total of 300 US dollars for some worthless samples.

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Business Profile Summary

  • Luminique logo

Company Statistics

  • Complaint Against Luminique
  • Complaints Filed: 84
  • Reported Damages: $10,304.70
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