Rejuva Essence/Luma
Complaint 351306 Details

  • Date Occurred: 07/15/2016
  • Reported Damages: $91.93
  • Location: North York, Ontario
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I fell victim to this scam! I so wish I had read all the details I have since found before clicking on the order button! I ordered the product at the end of June and received it around July 10th with no info at all about the product. I went away on vacation & when I returned 3 days ago I had received my visa bill and was shocked to discover the 91.93 charge ($122.40 CAD). I called the phone number on my bill twice trying to get this amount refunded only to be told I had gone by the 2 week deadline!! I let them know that I had never received an email confirming my order with all the information nor did I receive any of this info in my box when the items shipped! I spoke with 2 different people & was told I had passed the 2 week deadline for the trial & would therefore not be able to receive a credit. The 2nd person told me I could receive a small credit but I am very leery about that! Any help you could give with helping to receive a refund would be greatly appreciated!

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Business Profile Summary

  • Rejuva Essence/Luma logo

Company Statistics

  • Complaint Against Rejuva Essence/Luma
  • Complaints Filed: 4
  • Reported Damages: $664.33
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