My TechBay
Complaint 350537 Details

  • Date Occurred: 07/02/2016
  • Reported Damages: $679.98
  • Location: Beijing China

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received a phone call on 7/02/16 about 4 pm. I was told by a technician named Parmed Singh that my computer was infected with a virus (I did not catch the name of the virus) and that he could fix the problem which he did in about 30 minutes. He offered to protect my computer for 3 years at a total cost $600.00. At their request I paid them with a Visa card. I was emailed an invoice on 7/3/16 with a total charge of $679.98 which included a charge of $499.99 for 1 Family Support Incident for 3 computers and a charge of $179.99 for 1 AVG CloudCare Antivirus Service. I then got an email from "MyTechBay Service Team" on 7/4/16 welcoming me to the MyTechBay family and stating that the charge will appear under the name of "TEK-PAYMENT.COM XIAMEN CHN" in my account statement. I was also given a customer ID number and the phone number for their Tech Support team at 1-888-287-7381.

The email I received on 7/3/16 also stated that PayEase/PES* is an international payment gateway company that offers payment gateway service to Tech Support Company :

I now believe this may have been a scam in which they infected my computer with a virus and then charged me to remove it and buy their 3-year technical support plan.

Do You Have a Complaint?

Submit a Complaint


There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • My TechBay logo

Company Statistics

  • Complaint Against My TechBay
  • Complaints Filed: 2
  • Reported Damages: $971.98
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.