UniBlue
Complaint 348834 Details

COMPLETELY REGRET I bought Uniblue's DriverScanner Dec 8 2015, as it never worked. Always throwing errors my way. Uniblue's technical support was ABSOLUTELY HORRIBLE. They sent me down many unsuccessful and time-consuming paths. All "support" (meaning the lack thereof) was done via email only, and they would never agree to speak via phone. I spent over 5-months emailing their tech support group back and forth. Eventually I finally gave up after a proposed solution crashed my laptop, costing me $60 to fix at the local PC repair shop. I then very reasonably asked for a full refund, given the fact that their product NEVER WORKED. They refused the refund request. WARNING, steer clear of Uniblue and ALL their offerings. Of course, unless you have the money and the time to waste. I have neither. But I now understand why they put their HQ in Malta… as good a place as any to hide out… when you have such rogue products and services. (Steaming in St. Louis)