Complaint 347017 Details

  • Date Occurred: 02/14/2016
  • Reported Damages: $135.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I booked a reservation for a hotel on-line for Feb 12 and 13 thinking it was the hotels site. Come to find out it was I paid the extra $8 per night for the cancellation option in case I had to cancel one night. I ended up having to cancel the second night. I was told by the very unprofessional Customer Service person on the other end of the phone that I had $135 coming back to me and that I would get an email stating that. The email never came. Nearly 2 weeks later and at least 6 phone calls to them I have yet to receive my refund. I am told 24 to 48 hours for processing, then told 3-10 days, etc. Just a total runaround every time I call. Today I got a "Supervisor" on the phone. He would only say that "You have to wait, Sir. The process takes 3-10 business days".... This place is a total scam!!!

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 78
  • Reported Damages: $23,334.79
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.