Complaint 339064 Details

  • Date Occurred: 03/31/2015
  • Reported Damages: $89.87
  • Location: Xtreme Health LLC 61 S 500 E St. George, UT 84770

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Ordered a "Free" trial of two items through notro4muscle.com. Pay only the $4.95/order for the shipping/handling per the website. Come to find out if I do not cancel within 14 days I would be charged $89.87 for one of the items. Again within another approximately 45 days I would receive recurring product I didn't even ask for automatically and I'm sure be charged heftily for it. I called to have the charge reversed and they refused saying they would only cancel my account; what account, I never signed up for anything but a "Free trial". I asked to speak with the manager was placed on hold very abruptly. The caller came back after a couple minutes and told me there was miraculously another caller ahead of me now. I spoke to the supposed supervisor "Lydia" who would not provide her full name as required by the public information act. I again asked for the charge to be reversed and she told me I clicked on something to authorize the charge which was absolutely false, there is nothing to click on to acknowledge the charges when you order the "free trial". I stated my case, threatened to have my bank place a stop payment and claim it was fraudulent. "Lydia" the supposed supervisor hung up on me twice!!! I am literally at a loss for words. VERY unprofessional and down right rude to their customers! I have never been hung up on attempting to have a charge reversed. Nitro4muscle is not BBB certified & a scam!

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Business Profile Summary

  • XTH*Nitro4Muscle logo

Company Statistics

  • Complaint Against XTH*Nitro4Muscle
  • Complaints Filed: 3
  • Reported Damages: $240.82
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