Complaint 336118 Details

  • Date Occurred: 01/24/2015
  • Reported Damages: $69.95
  • Location: Sandy Utah

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I heard a radio commercial for Zymbiotix on 12/18/2014. I could pay the 4.95 shipping charge and if not satisfied within 2 weeks, I could call and cancel and not be charged the 69.95 for the bottle. I went home and called and ordered the product, making sure to put a reminder on my phone to call before the 2 week period ended as I had no intention of paying 70 bucks for a bottle of supplements which would probably not work anyaway.

I called on the last day of the trial period and easily cancelled my order using the automated phone system. I thought that was the end of it until just 20 minutes ago I looked at my credit card account and saw I was charged the 69.95 on what would have been the last day of the 2 week trial period. I immediately called the phone number and got a call center in the Phillipines. They told me I did not call in time and subsequently was charged full price. I firmly told them to credit the amount immediately or I would report this to my credit card company. The guy put me on hold, came back and said, we will refund you 15% of the amount. I was shocked......I said "are you kidding me?"...."what country are you in?"....I get put on hold once again....he comes back..."okay we will give you a 35% refund and thats the final offer".....I was shaking my head at this point and said...ok...give me a 75% refund and lets end this...he counters with a 50% refund, which I again said..no, 75%...he agreed and said it would be 5 to 7 business days. I took his name and will check in that time to make sure I will get that refund. Unbelievable!!!! What a friggin shady outfit. Buyer beware and advertising departments all over beware of this shady outfit called Zymbiotix buying radio time or print ad space. This is not a company you want advertising on your medium!!!

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Business Profile Summary

  • Zymbiotix logo

Company Statistics

  • Complaint Against Zymbiotix
  • Complaints Filed: 26
  • Reported Damages: $2,747.21
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.