Complaint 335689 Details

  • Date Occurred: 01/04/2015
  • Reported Damages: $59.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered Avanquest Premier 14 checkwriting software and was never able to install it. I have proof of this so I requested a refund and it has been silence ever since. I requested the refund on January 5, 2015. I received an email stating what I needed to do for the refund and that a ticket was created and would be processed within 24-48 hours. Never received anything more. I called two numbers l listed for them:1-800- 395-6682 and 1-800-325-0834. It was only a constant message repeating that "due to an unusually high call volume the wait time would be more than 10 minutes. I waited over 30. No rep ever answered. I also tried the live chat but that says that I need to use it or call during normal business hours. I am in the same time zone as this "company" and it was during normal business hours.

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Business Profile Summary

  • AvanQuest logo

Company Statistics

  • Complaint Against AvanQuest
  • Complaints Filed: 35
  • Reported Damages: $6,977.91
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