Biotrim Labs
Complaint 282784 Details

  • Date Occurred: 10/25/2013
  • Reported Damages: $120.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Ordered Garcinia cambogia slimming pills online on Oct 13. received email confirmation from support@biotrimlabs.com
on oct 14 informing me that shipping will be done soon, allow 7-10 working days for delivery. No delivery to date. Followed up with an email today and received a "do not reply to this email" message and that a representative will communicate with me through email. I googled and found that there are similar complaints. I tried calling their toll-free number in my country. Their first email showed toll-free numbers in a few countries. I got a recorded message that i was calling after office hours (their office hours were up to form 4 am to 8:00 pm accdg to the msg but it was only 5:30 pm when I was calling. Obviously some kind of hoax.

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Comments

  • Malou
  • Malou SBID #9f5d347971
  • Posted 11/05/2013
  • I juz bought 2+1 free bottles of garcinia cambogia who juz popped out from facebook. No confirmation email, vouchers, tracking details sent. I emailed them and they replied to me after 1 day. They said they emailed to me a confirmation email and that maybe it went to the junk or spam. I checked it and there really is no email from them. I juz emailed them now telling them that I suspect that they are scammers and that their website is a bogus. Coz they didnt even mentioned their name and no office address.
    Pls help!
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  • Gav
  • Gav SBID #3ebc0bcd49
  • Posted 11/10/2013
  • Contact your bank IMEDIATELY and cancel your credit/debit card before these scammers help themselves to more of your money. This is the only way to stop these scammers from doing more unauthorised transactions. File a notification of disputed transaction with your bank so their fraud division can investigate the charges and hopefully reverse them before they are processed.
    Don't trust them to sort anything over the phone or email, they are just trying to keep you waiting in hope for a refund or resolution so they can access your account again and steal more money.
  • Was this helpful?

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Business Profile Summary

  • Biotrim Labs logo

Company Statistics

  • Complaint Against Biotrim Labs
  • Complaints Filed: 226
  • Reported Damages: $238,864.38
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