Complaint 278538 Details

  • Date Occurred: 09/20/2013
  • Reported Damages: $39.99
  • Location: ?

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Paid the 24.99 for a year. Tried the free ten minute chat and found out that they are a complete sham. The very next day sent an e-mail to them saying such and that I wanted my money back because they are fake. Next thing I know I am being charged 39.99 for next month. How the hell can I be charged for another month when its 24.99 for a year and I cancelled membership after one FREE ten minute call? Those (Inappropriate Content Removed) are nothing but a group of sleezy rip offs DON'T USE THIS SITE!

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  • ESPChat
  • ESPChat SBID #42ad715740
  • Posted 10/04/2013
  • Dear Mike,

    We are sorry to hear you feel that way about our service, but we can't help you because you did not give us a way to reach you. We find that the majority of our clients are very satisfied with their readings and log in daily to use our services, but we also understand that we cannot satisfy everyone 100% of the time. This is why we offer a money-back guarantee. If you received a charge of $39.99, it means you registered for our Inner Circle membership. If you wish to cancel your membership, please be sure to contact our customer service office so that we can assist you: 1-877-668-0781. We are open Monday-Friday 8AM to 4:30PM EST. If you sent in an email and did not receive a response stating that your membership has been canceled, it means we did not receive your email. Please be sure to follow up with us so that we can cancel your membership for you. We stand by our money-back guarantee and will be happy to refund you if you found the service unsatisfactory. We hope to hear from you.

    Sincerely, Customer Care
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Business Profile Summary

  • ESP Chat, LLC logo

Company Statistics

  • Complaint Against ESP Chat, LLC
  • Complaints Filed: 13
  • Reported Damages: $3,070.84
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.