SheInside.com
Complaint 268428 Details

  • Date Occurred: 08/20/2013
  • Reported Damages: $21.97
  • Location: California OR China

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a birthday present for my girlfriend from Sheinside.com. I paid for express shipping, but two weeks later it still didn't arrive. I never received a tracking code, and when I called to ask what was happening, they could not tell me when my package would arrive.

When it finally arrived a full 3 weeks later (I paid to have it here in 5-7 business days), the item was completely the wrong size and in general was a poor reflection of the picture on the website. I looked into returning this to exchange for a different size, since when I bought the item the website advertized a "100% satisfaction guaranteed within 30 days", noting that the buyer pays for return shipping.

Well, shipping cost $8, but now they want $40 to return it. This is twice the cost of the item, and it makes their advertised policy flat-out fraudulent. Their customer service is non-existent, and I cannot even say for sure where they are located, since the website says California but my package came from China. I am stuck with an unusable item and no way to exchange my "guaranteed" purchase. It would be cheaper for me to buy a new item entirely! (and it would likely take MONTHS to get here). This entire company is designed on trickery, and they deserve to be shut down.

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Business Profile Summary

  • SheInside.com logo

Company Statistics

  • Complaint Against SheInside.com
  • Complaints Filed: 6
  • Reported Damages: $247.84
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.