Optima Cigs
Complaint 240594 Details

  • Date Occurred: 05/10/2013
  • Reported Damages: $116.49
  • Location: Wood Dale,IL.

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

It the same "bait and switch"tactic everybody else is complaining about.They have an "$4.50 trial" and then bill you $116.the very next month.I called and they say that I can't get a refund because it's passed the 15 day return time limit.I never opened their packages since I never got around to trying their product.If I go to the UPS and get a tracking number,they said they'd return some of my money.They should be reported to the Police!

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  • Doug
  • Doug SBID #087201340a
  • Posted 12/09/2013
  • Update:They never send a refund to my credit card after saying they would.I get a credit from Visa and 6 months later Optima said they only received one of the packages although I sent them both in one container.I ended up being charged 94. For crap I never ordered and returned at my own expense!They have no morals on any level?Visa believed them over me even though I supplied a UPS receipt proving I returned order.I assume Visa believed I only returned part of my unordered order!
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Business Profile Summary

  • Optima Cigs logo

Company Statistics

  • Complaint Against Optima Cigs
  • Complaints Filed: 76
  • Reported Damages: $9,210.53
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