Monitronics Security Alarm
Complaint 226457 Details

  • Date Occurred: 05/01/2014
  • Reported Damages: $600.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My name is Virginia Fry - I am 70 years old.

Back in May or June 2012 - I had some door knocker come to my home and offered to give me an alarm system for free - If I let them put the sign in my front yard for 5 years - advertising their system for home security.

I thought that was a great deal - Until I started getting bills for $49.00 a month. I did sign a paper - that they said was as they said - which I felt that was there word. WRONG - I feel like I was took. My Husband heard them say exactly what I was told. HELP - I called the company and said how much do I owe - and they said almost $2000.00 if I paid it off. I told them I would box up all the equipment and send it back to them - Because I was lied to. HELP

Virginia H (Personal Information Removed)

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Comments

  • Monitronics
  • Monitronics SBID #5fc131e713
  • Posted 04/09/2013
  • Dear Virginia Fry,
    Thank you for notifying Monitronics about your concerns. Monitronics is committed to excellence through open and honest communication with our customers. We have exceptional customer service oriented employees with the will and the ability to tackle any problem and attempt to resolve it to our customer’s satisfaction. We also pride ourselves in the quality of service we provide to our customers, dealers and our business partners. Please know that Monitronics does not condone any unscrupulous business practices and we have quality measures to prevent against them. In the event that you have been misinformed by a sales agent, technician or an installing dealer about your financial/contractual obligation, we want you to contact us so we can assist you. Please contact me at 855-299-2081 or e-mail your account information to executiveresponseteam@monitronics.com.
    Thank you,
    David Sodiende
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Business Profile Summary

  • Monitronics Security Alarm logo

Company Statistics

  • Complaint Against Monitronics Security Alarm
  • Complaints Filed: 5
  • Reported Damages: $1,452.99
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.