ESPChat.com
Complaint 207463 Details

  • Date Occurred: 05/15/2014
  • Reported Damages: $24.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Complete rip off...don't think you are actually going to be able to speak with anyone for more than a minute. They want more money, more money, and more money. Sure you can get on the site and hope to speak with someone after an hour and a half of waiting and switching chat rooms two to three times. Then when you do get on, you find that the person on the other end "has a bad connection"....joke is on me. Don't waste your time and effort with this site or the people within the site...Let's see if they refund my money. Putting money in someone's pocket...if in question. DO NOT waste your time and energy!

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 24.00

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Comments

  • ESPChat
  • ESPChat SBID #42ad715740
  • Posted 02/13/2013
  • Dear Leslie,

    At ESPChat.com we stand by our money-back guarantee 100%. You can request a refund by simply contacting our customer service office at: 1-877-668-0781, or by sending an email to: customercare@espchat.com. With that being said, we are sorry if you feel that you had a negative experience on our site. We want you to know that the situation that you are describing is not a normal occurrence on our site and we would never want that to happen to a customer. We do have many satisfied clients who have been logging in daily to use our services for more than 2 years now and we do everything in our power to make sure that they have a positive experience. We hope that you will contact our customer servivce so that we can assist you.

    Sincerely,
    ESPChat.com Customer Care
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Business Profile Summary

  • ESPChat.com logo

Company Statistics

  • Complaint Against ESPChat.com
  • Complaints Filed: 182
  • Reported Damages: $6,369.62
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.