RecordsBase.com
Complaint 195301 Details

  • Date Occurred: 12/30/2014
  • Reported Damages: $37.00
  • Username: Melinda
  • Email: melmac63@att.net
  • Location: Hermitage, TN

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I wanted to find out if a close friend of mine in California had died recently, and tried to find the information through RecordsBase.com death records.
I did not get the information I wanted, and decided to cancel out of the subscription, but when I found the site to unsubscribe (and was told my subscription would cancel on 01/07/2012, when I hit the Cancel button, it did not lock in. I tried it several times, but the same thing happened. This is a definite scam, and needs to be stopped.

  • Seeking Resolution: Other
  • I don't believe I have been charged the $37.+ yet, as I was told I had a 7-day free trial period. So, I just want to be taken out of their system, and be assured that my credit card will not be charged.

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Comments

  • Brian_D
  • Brian_D SBID #53ae231170
  • Posted 12/31/2014
  • Hi,
    You can always contact support by filling in form at http://www.recordsbase.com/support or by replying to any of our e-mails. Our representatives will cancel your membership immediately and you will not be billed. We value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and wish you luck on your genealogy search.
    Kind Regards,
    Brian Daggs
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Business Profile Summary

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Company Statistics

  • Complaint Against RecordsBase.com
  • Complaints Filed: 121
  • Reported Damages: $5,779.04
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.