Complaint 194766 Details

  • Date Occurred: 11/14/2014
  • Reported Damages: $39.00
  • Location: Quincy, MA

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Tried to schedule services many times, but no one ever seemed to be there when I needed an appointment. When I left a message, we traded calls. The Groupon was for 3 spray tans. When the Groupon expired on 11/14/12 and was then good for only 1 spray tan. I tried to use the $39 paid for other services provided at the spa (which would cost less than the $39 paid for the Groupon), and they refused, saying I could only receive the original service. I then contacted Groupon and asked that they either back my request or refund my; $39 towards another Groupon purchase. They refused to do either. The poor customer service at the spa, the lack of staff, etc. makes me a little nervous doing business with them. I think Groupon should provide me a credit for a future Groupon, since they endorsed the merchant by offering the Groupon.

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Business Profile Summary

  • Groupon logo

Company Statistics

  • Complaint Against Groupon
  • Complaints Filed: 33
  • Reported Damages: $3,236.90
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