Complaint 179937 Details

  • Date Occurred: 11/17/2014
  • Reported Damages: $19.95
  • Location: unkown its a website:

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

i was looking up info on a motor vehicle and when i googled carfax, came up,it said it was 'free'. i went into the website and it showed a 1.00 fee. so i proceeded to enter my information. it gave me a superficial history about the vehicle, and thereafter i clicked on 'reports' and it showed i was charged 19.95. i called them and requested a refund and the person i spoke to seemed illiterate and said i will not be charged again--meaning he would stop it from systematically charging my credit card every month but he was elusive about refunding what they charged me. i also emailed: iwas able to get this info from reported they did not get their 19.95 back but only were able to stop any further charges

  • Seeking Resolution: Other
  • since i was able to call my credit card company and prevent the charge, i don't need a refund, but someone should shut this business down before others are defrauded. thank you

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  • KarmenJones
  • KarmenJones SBID #c7dc4325cf
  • Posted 11/23/2014
  • Dear Mike,

    If you are unhappy with our services or would like a refund, please email me at I apologize for any inconvenience and I can help you out immediately with this problem to ensure your satisfaction. Again please send me an email and I can get this resolved.

    Thank you,

    Josh F.
    Customer Service Manager
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Company Statistics

  • Complaint Against
  • Complaints Filed: 1
  • Reported Damages: $19.95
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