Nissan Motors
Complaint 17835 Details

  • Date Occurred: 08/24/2013
  • Reported Damages: $1,400.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I took my 2006 Nissan Altima to a local dealership because it had a blown head gasket at 68,000 miles. The warranty on Nissan is 60K- but after calling my local dealership they suggested I bring it to them for diagnosis and they felt sure Nissan would assist me with the repairs since it was only 8,000 miles out of the warranty. I took it to them on 8-24 they diagnosed it and said they were contacted their regional rep for assistance. They finally called me on 8/30 to say NO Nissan isnt offering any assistance. So the dealer suggested we call Nissan consume affairs and file a complaint . We filed our compaint on 8/30- at 3:00 pm and we received a call from Nissan Consumer affairs on 8/31 at 4:30 to say they would make a decision by 9/2. I waited- and on 9/2 I called Nissan at 12:30 PM and left a message for the rep handling my compaint. I didnt hear anything so I called them back at 5:45 PM the rep I spoke with said they had tried calling me at a disconected #- but she would transfer me to Eric and Kathy because they were the ones handling my compaint. I held for 24 min only to hear a recording say our office is now closed. It is now 9/3 (saturday)_ and the recording at Nissan says they are open but I cant get through. They have had my car for 10 days. I want answers!! This is terrible customer service. This wll be the last Nissan I ever own!!

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Business Profile Summary

  • Nissan Motors logo

Company Statistics

  • Complaint Against Nissan Motors
  • Complaints Filed: 4
  • Reported Damages: $5,935.73
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