CD Earth
Complaint 17562 Details

  • Date Occurred: 08/19/2013
  • Reported Damages: $60.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Sent CD's which were not ordered.
Returned immediately
Took money from my account anyway
Complained they replied saying they had not received cd's within 15 days.

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  • Lorene
  • Lorene SBID #2a8bb1ffa9
  • Posted 05/05/2013
  • First, how did they get your credit card number? Next: When anyone sends you something you did not order, you have no obligation to either return it or pay for it. Write a letter to the company that issued your Credit card. Explain that you are disputing the charge and explain the reason. The explanation should be very clear and include all actions you have taken and the result. Tell them that you did no order the CDs but you provided this company with your credit card number because --------. Your card company should put the amount in dispute back in your account at that time. But it isn't over yet. They will also send your complaint to the bank handling CD Earth's account. That bank will notify CD Earth about the dispute. They will have a period of time to respond and give their side of the dispute and should provide documentation. If they do not respond, you keep the money. If they respond, their bank will determine whether their explanation is reasonable and your account may be charged again for the amount. You will have time to plead your case again. Some companies will simply give up at the time of the first complaint. Others will argue the case. I believe they should have to provide proof that you ordered the disks. The fact that they had your credit card number certainly could lead the banks to believe that you did order something from them. I hope this helps.
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Business Profile Summary

  • CD Earth logo

Company Statistics

  • Complaint Against CD Earth
  • Complaints Filed: 10
  • Reported Damages: $422.56
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