YourTel Wireless Phone
Complaint 170199 Details

  • Date Occurred: 10/22/2014
  • Reported Damages: $0.00
  • Location: I have only benn in contact by phone 1855-299-9990.
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

In May of 2012 I went on line to sign up for a phone, by September 13, I had not recieved the phone so I called and spoke with a person at this number and changed my address, after several phone calls I was given a tracking # but was unable to find the phone. On 10/12/12 I made another phone call was told my phone had been sent out but I still did not have the phone. Since the phone had been sent out with me not having it I ask if the phone could be deactivated I was told the phone was deactivated, but to date the system still shows the phone is on. I was ask to pay $25.00 to get another phone from Yourtell I'm a senior living on SSI disability I DO NOT have $25.00 to pay for a phone I do not have. I'm being heald responsible for something I feel I feel is Yourtell fault have they changed my address I may have the phone by now not the phone out in the streets of Chicago some place. I give up no more fight in me. Thank you

  • Seeking Resolution: Other
  • Making sure when a person call them to change anything they change it ASAP not weeks or days later and sometime in my case still not changed, but holding me responsible. Their excuse is the Computer was down. How long do a company work with a down computer? I know not long I have been out in the work world all my life untill I became disable, so I know how it work. So can someone please help me and who knows how many other seniors out there who needs your help. THANK YOU

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Business Profile Summary

  • YourtelWireless logo

Company Statistics

  • Complaint Against YourtelWireless
  • Complaints Filed: 20
  • Reported Damages: $1,577.16
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.