NuGenics International
Complaint 169825 Details

  • Date Occurred: 10/21/2014
  • Reported Damages: $239.80
  • Location: online

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Watched the video and like many, was intrigued. The offer was try for 2 mon. and if not satisfied return unused portion, be refunded plus $10, so I felt like what do I have to lose?I tried to order, while in the process, after clicking the"submit order" button, I got an error message telling me that there was a problem with my order form that I needed to go back and fix it and resubmit. Going back, all of my info was gone and I had to re-enter it again. There were 3 ordering options...one for one bottle, one for 2, and one for 4.I was planning on getting the 2 bottle option. When I went back in to re-enter, it automatically set to the 4 bottle option at the bottom of the form(under cc info) even tho the 2 bottle option was checked at the top.When I tried to uncheck the 4 bottle option, it cleared all the info I just re-entered and I had to start all over again, this time being sure the 2 bottle option was at both top and bottom, then resubmitted the order. Again I got the error message!Again I tried...same issue. After 3 or 4 times re-entering and getting this message I figured it was too much aggravation and probably too good to be true and just clicked out of the page without finishing.Then I checked my cc online and sure enough, even tho I was told it didnt go thru...somehow they had not one but 2 pending charges for the same amount. I immediately called my cc company and told them of this and fortunately my cc co. will work on my behalf to stave off their attempt to scam me!! If this company is legit, they need to do some serious restructuring because they are getting a really bad name!

  • Seeking Resolution: I'm Looking for a Change in Their Business Practice

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Comments

  • Katie
  • Katie SBID #0efd90c020
  • Posted 03/21/2013

  • Hi I am the Director of Customer Service at Marine Essentials and am more than willing to speak with you and help you with the issue that you have encountered. I apologize for the inconvenience and frustration this has caused. Please feel free to contact me at katie@marined3.com with your contact information and I can call you at your convenience. Thank You
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Business Profile Summary

  • NuGenics Marine-D3 logo

Company Statistics

  • Complaint Against NuGenics Marine-D3
  • Complaints Filed: 29
  • Reported Damages: $4,833.10
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