Complaint 165918 Details

  • Date Occurred: 03/10/2014
  • Reported Damages: $91.65
  • Location: California
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Received the sample product and returned it within the time allowed, then I received another package and was charged another $91.66. This package was not opened and returned by post with XPO International # 7100 8383 0159 6178. Currently as of October 10, 2012 I still have not been credited with this return.

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  • joelas
  • joelas SBID #fc97ca5faf
  • Posted 12/12/2014
  • In general when you have these types of problems, you should consult with the bank that issued the card you used. You have to learn their procedures and follow them. You probably will have to provide some original document in writing. MY USA bank reverses the charge while the seller must justify his position. In Costa Rica I fill out a form and they take it from there requiring a reply from the seller. That depends on what bank. Another required that I win the case in court first. Find out what your bank's policy is before using the card. So far I have gotten all settled as they should have been Through the bank's customer servce. Another suggestion is to ask your bank to block any further charges. Telling one that I would post it on various blogs got it resolved. Veloura Has quite a few complaints. Note that any plan that provides for automatic shipment if you don't cancel by a certain time has significant risk. Check the complaint blogs before buying anything you are not familiar with. Neither Veloura nor Bellagenix responded to my cancel notice.
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Business Profile Summary

  • Veloura logo

Company Statistics

  • Complaint Against Veloura
  • Complaints Filed: 180
  • Reported Damages: $130,337.20
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