Africian Mango Boost
Complaint 161751 Details

  • Date Occurred: 08/14/2014
  • Reported Damages: $79.99
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On Aug 12 (or earlier) I ordered a free sample and paid the $4.95 Shipping fee. When I got my Visa statement on Sept 6. I noticed a charge from WCS Services for $4.95 on Aug 14 and another charge for 79.99 on Aug 26. On Sept 25 I received an e-mail notice for another order of the product to be charged to my Visa from WCS Services. I contacted the company and was informed that since I did not cancel within 15 days of the free trial they charged me for the full order. They also informed me that I agreed to an auto ship program every 30 days. This information was in the terms and conditions which I did not read (you don't see the terms and conditions unless you click on the link). However I did receive my trial sample buy not within the 15 days, so did not think of cancelling. I was able to cancel the 2nd order.

The cancel within 15 days or pay the full price is a BAD BUSINESS since it takes longer than 15 days to get the product. Also the Auto Ship in the terms and conditions instead of having to agree to it (using a checkbox or other means) is BAD BUSINESS. Since the information is in the terms and conditions the company is not doing anything wrong but it is not Good Business - A lot (probably most) people do not read the terms and conditions).

  • Seeking Resolution: I'm Looking for a Change in Their Business Practice

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Business Profile Summary

  • Africian Mango Boost logo

Company Statistics

  • Complaint Against Africian Mango Boost
  • Complaints Filed: 2
  • Reported Damages: $129.94
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