Complaint 161572 Details

  • Date Occurred: 09/25/2014
  • Reported Damages: $78.41
  • Location: denver, co

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up to receive free sample of Hydrawhite on line for a charge of $1.03. I received in the mail two items, trial and complete set. I found out from my bank that I was charged another $3.87. No information was sent to me in the package. In reviewing my bank statement I found that I was now being charged 78.41 plus I had been charged "foreign transaction fees" because their billing is done in the UK. This was never mentioned. I telephone Hydrawhite, was told I had agreed to the charges as an e-mail was sent to me and I never responded to it. It became a case of she said, I said. I had not received any e-mails from them. They informed me that I had gone pass the time of cancelling and getting a full refund. Again they said it was all in the e-mail. I demanded to speak to a Supervisor/Manager was told they would call back which I must say he did. was told that all I could get back was a $60 refund. Even though I thought that was unacceptable I agreed to send merchandise back, which I did yesterday. I was told that I would receive a refund of $60.00 within 24 - 48 hours of them receiving the merchandise. We will see. This company I feel is deceptive in their practices and even if they merchandise works it probably is not worth the cost and aggravation.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 78.41

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Business Profile Summary

  • HydraWhite logo

Company Statistics

  • Complaint Against HydraWhite
  • Complaints Filed: 222
  • Reported Damages: $27,116.13
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