Palm Loan Advances LLC
Complaint 159226 Details

  • Date Occurred: 09/19/2014
  • Reported Damages: $30.00
  • Location: 2780 S. Jones Blvd Ste 3675 Las Vegas, NV 89146

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I spoke with Tina Valdez, agent number 286, and she was unable to give me a refund unless I take out a loan. I informed her that I didn't give Palm Loan Advances my information and that I needed to speak with a supervisor. I've been on hold for 15 mins now and she keeps telling me that all supervisors are busy. I have read up this company and have learned that this scam is a common practice. I never entered my information and I need my money back in my account. She did give me the physical address for your company and offered $100 in gas vouchers. I do not want that I just want my money back. I pray that they don't prey on others like you have done me and many others in the past. I need to know what legal steps I need to take now to get my money. I'm going to call the police once I speak with a supervisor.

I spoke with Mark Robinson, operator number 124, who said he was the highest supervisor in his office and no one was above him. He again offered me the $100 gas voucher and said that it was nothing else that he could do. I asked him where I could find this information about the $30 on the website and he directed me to terms and conditions where is states "IF" you sign up for an optional program that you will be charged this fee. I did not sign up for a program and I didn't receive a loan. I just want MY money back. He told me he couldn't do anything else for me and that we were just talking in circles. I told him yes I've been talking in circles for the past 40 mins now because it's my money that I worked for.

I'm highly disappointed in the way that this was handled. I will make sure that people are informed of the corrupt business practices of this company. I'm drafting my letter for BBB and the local police so that I can file a complaint and do a dispute with my bank.

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Business Profile Summary

  • Palm Loan Advances logo

Company Statistics

  • Complaint Against Palm Loan Advances
  • Complaints Filed: 477
  • Reported Damages: $20,595.51
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