Complaint 158206 Details

  • Date Occurred: 09/06/2014
  • Reported Damages: $399.99
  • Location: Hong Kong

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I know I'm not unique in being treated this way since I've seen other reviews on the web where ChatandVision did the same thing.

Two weeks ago I ordered some Shure SE535 Headphones from this company. Immediately after charging my debit card for the purchase, ChatandVision's customer service emailed me and said that they couldn't complete the transaction until I sent them a copy of my credit card and a utility bill.

I wasn't interested in sending them such confidential information, especially since this was the only time I've ever been asked for this sort of thing, and asked for a refund. Now it's five days later and I haven't seen any sort of refund.

My suspicion is that ChatandVision makes money in this way, similar to how banks make money by taking several days to process checks or money transfers. I do hope to get a refund eventually, but this is simply unacceptable.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 399.99

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Business Profile Summary

  • ChatAndVision logo

Company Statistics

  • Complaint Against ChatAndVision
  • Complaints Filed: 25
  • Reported Damages: $9,411.86
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