Complaint 156703 Details

  • Date Occurred: 09/06/2014
  • Reported Damages: $100.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I'm a grandparent who used AT&T's online service to purchase minutes for my grandson's Go-Phone. After entering the phone number the website gave me a selection list showing costs per number of days. I selected $50 with a corresponding 90 days. Then It took me to their payment screen and I charged it to my Visa.

30 days later 9/06/12 the phone service is off. I called AT&T and complained about false advertising and demanded the other 60 days. After finally talking to a manager he agreed that I had a legitimate complaint and he will put in a request to add 60 days to the phone but it will take 24-48 hours to turnaround the request. It has been more than 24 hours and no word from this manager. I will contact him again and update this complaint. There needs to be a class action law suit against AT&T for this unethical unlawful behavior. They're actually stealing money from consumers.

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Business Profile Summary

  • AT&T logo

Company Statistics

  • Complaint Against AT&T
  • Complaints Filed: 214
  • Reported Damages: $9,392,171.19
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.