Complaint 142926 Details

  • Date Occurred: 08/03/2014
  • Reported Damages: $48.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I had agreed to become a member then a couple days later I had done research on the group and wanted to cancel my membership. I had followed their directions on canceling and the page I was to submit did not exist!
I had sent an e-mail to the woman requesting the cancelation and never heard back from her and my husband informed me they bill us for next month $24. Suppose to be $2 a month for a year, not $24 a month!
Like to be reimbursed our $48!

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  • ESPChat
  • ESPChat SBID #42ad715740
  • Posted 08/07/2014
  • Dear Linda,

    We just want to confirm that the yearly membership costs a one-time fee of $24.00. You are not charged $24.00 monthly. If you followed the instructions for cancelling your membership, then we suspect that the transaction you are seeing is your refund. Please contact our customer service office so that we can confirm this for you: 1-877-668-0781.

    Sincerely, Customer Care
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Company Statistics

  • Complaint Against
  • Complaints Filed: 182
  • Reported Damages: $6,369.62
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.