HCG Platinum Ltd
Complaint 142719 Details

  • Date Occurred: 05/15/2014
  • Reported Damages: $89.95
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 27/04/12, I ignorantly ordered free trial of two HCG Platinum Kick Start Protocol for 4.99GBP, and a got the other for 1.29GBP. I also ordered Nettoyer Slim (60 capsules)Trial offer 4.95GBP. I never got the second kick start product that I have paid for.

Two weeks later, my account was debited 15/05/12 by HCG Platinum for 89.95GBP, which was a shock to me. I rang both my bank and HCG Platinum, I demanded they should cancel all transsaction and my account to be recredited, because they nver diliver any product for 89.95GBP, so they temporarily did.

Two months went by, they demand a resolution, which I still dispute of, but persistently they have breached the rules of Trading Standards and consumers right.Eventually they have taken the money out of my account on the 31/7/12, I never receive whatever they are charging me for. Where is the bragging product for 89.95GBP they have charged me for? If they are happy, I am not! I do not need it now, its overdue for over 2 months. What a reap-off!

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  • Mark-HCG-Support
  • Mark-HCG-Support SBID #353a34a7ae
  • Posted 08/24/2014
  • Hi Franklin,
    We’re sorry to hear that you have decided not to continue with the HCG Platinum protocol.
    After trying the product evaluation, most people that stick with it normally achieve their weight loss goal.
    Please give us a call so that we can review your account and resolve any shipment or billing issues that you might have.
    Our agents are standing by at 0808 189 9651(UK) or 1800 816 061(IRL), Monday through Friday, from 9:00AM to 6:00PM GMT.
    Kind Regards,
    Mark Carter
    HCG Platinum Support
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Business Profile Summary

  • HCG Platinum Ltd logo

Company Statistics

  • Complaint Against HCG Platinum Ltd
  • Complaints Filed: 51
  • Reported Damages: $6,556.65
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