Magic Jack
Complaint 132888 Details

  • Date Occurred: 07/08/2014
  • Reported Damages: $60.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • MagicJack Phone Company Complaint / User Submitted Image #132888

When I purchased the jack in July, 2011, I was charged $20 for porting my phone number to the jack. They proceeded to bill me twice for the porting charge. I tried in vain to get it straightened out with their online chat people so I filed a complaint with my credit card. They agreed that I was billed twice and reversed one of the charges. Since, magicjack has frozen my jack refusing to renew my service. It expires on July 10 at which time I'll lose my phone service as well as my phone number. They want to charge another $30 to release the phone number. These people have no customer service skills and don't care how many people they screw.

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Business Profile Summary

  • MagicJack Phone Company logo

Company Statistics

  • Complaint Against MagicJack Phone Company
  • Complaints Filed: 124
  • Reported Damages: $1,026,324.36
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