Greyhound Bus Company
Complaint 118234 Details

  • Date Occurred: 10/03/2013
  • Reported Damages: $456.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was traveling from Miami, Florida on October 3, 20011 to Rochester, New York on one of the Greyhound Buses. When I arrived in Atlanta, GA, I could not find my luggage. I notified the bus driver, and I was told my luggage might be already in Rochester, NY. However, when I arrived in Rochester, NY; my luggage were not found. I was told to check back on the following day for my luggage. I did so on the following day however my luggage were not found. Therefore, I was told to fill out a claim form to keep track of my lost luggage and I did so. I was not given a claim number until I threaten Greyhound Bus Company with a lawsuit. That was not the end of my battle, my claim was denied in January, 2012; because my luggage were not properly process by one of the employees at the Greyhound Bus station in Miami, FL. However, I would not accept that unreasonable reason. Therefore I called back again to have my claim reviewed; however my claim was already reviewed and a check was mailed to the address that I traveled to even though I informed the claim representatives that the address that was listed on the claim was not my current resident; the information wasn't updated. I was told on May, 2012; to fax a letter stating my current address and I did so on May 10, 2012. After my current address was updated, I was told to wait 72 hours to find out the status of the check that was mailed to the address in Rochester, NY; I am still waiting on the status of the check and for Greyhound Bus Company to reissue another check.

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Business Profile Summary

  • Greyhound Bus Company logo

Company Statistics

  • Complaint Against Greyhound Bus Company
  • Complaints Filed: 4
  • Reported Damages: $5,656.00
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