Complaint 105139 Details

  • Date Occurred: 04/09/2014
  • Reported Damages: $349.99
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased an HTC Incredible S from ChatandVision a couple of weeks ago and have been trying to reach them via phone and email with no response. I am so unhappy with their service and the product and insist on a full refund. First of all, they have sent me a phone that is meant for French distribution only, not Australian. Secondly, there is a lot of dust under the phone screen near the charger/mini USB port. I contacted HTC in regards to this and was advised that the phone will have to be repaired at my expense (even though I've only had it for two weeks) since the product is not for the Australian market. I've been trying to reach ChatandVision to return the product and get a full refund before the 30-day after-receipt of goods period ends. So fed up!

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Business Profile Summary

  • ChatAndVision logo

Company Statistics

  • Complaint Against ChatAndVision
  • Complaints Filed: 25
  • Reported Damages: $9,411.86
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.